FAQ

WHO HOSTS MY APP?
All hosting & maintenance is included with your annual software license. Your apps will be published using your App Store & Google Play developer accounts (publishing in our accounts (which we will help you set up), or they can be published using our accounts upon request. We use a best in class, fully redundant hosting service that allows for us to guarantee the uptime of your app.
WHO IS RESPONSIBLE FOR UPDATING AND/OR MAINTAINING MY APP?
App updates to support new OS versions are included with your annual software license. Our platform allows you to update and change your content as often as you want via our online Content Management System.
DO I HAVE TO SUBMIT MY APP TO THE APP STORES FOR REVIEW?
App publishing & updates are managed by zCivic through client-owned Apple® App Store & Google Play®developer accounts. You also have the option of publishing your app in our developer accounts.
HOW MUCH DOES IT COST TO GET STARTED WITH AN APP?

Our pricing is based on several factors including the type of app, the overall features, the Total Addressable Market and the amount of data that will likely be used. For more detailed info on pricing contact us.

I'M NOT SURE HOW TO DESIGN AN APP...HOW DO I GET STARTED?
That's what we're here for! zCivic provides complete project management and hands-on customer service to build, test, implement and deploy all facets of your app. A dedicated Project Manager will be assigned to your project to help you along the way, ensuring your project is developed and launched on time. This includes providing staff training on use of the CMS software, consultation on native application publishing elements, delivering a sequence of test builds to review and refine your products, providing OS upgrades as needed, and delivering marketing and project launch support.
HOW CAN I GET ANALYTICS ON MY APPS USERS?
Native app analytics are provided with Flurry® & Google Analytics® so you have a variety of app statistics and usage information at your fingertips.